Terms of service

Welcome to Heirra. By accessing or purchasing from our website (www.heirra.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Company Information

Heirra
402, Bhanu Kunj, NS Road No. 3, JVPD Scheme, Vile Parle West,
Mumbai – 400056, Maharashtra, India
📧 heirra.work@gmail.com
📞 +91 99675 27690‬

2. General Terms

By visiting or purchasing from our website, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional terms, policies, and notices referenced here or available on our site.
We reserve the right to update, modify, or replace any part of these Terms without prior notice. Continued use of the website after changes implies acceptance.

3. Eligibility

You must be at least 18 years old to place an order on our website. By purchasing, you represent that you have the legal authority to do so.

4. Product Information

All our products are handcrafted and may show minor variations in polish, texture, or color. These natural irregularities are part of the artisanal process and do not qualify as defects.
We make every effort to display accurate product images and descriptions. However, colors may vary slightly depending on your device settings.

5. Pricing & Payments

All prices are listed in INR (₹) for domestic customers, while international orders will be listed in their respective local currencies.

Prices are subject to change without notice. 
Payments are securely processed through Razorpay and Shopify’s integrated checkout systems.

In case of a failed transaction but a deducted amount, please contact your bank or Razorpay support directly.

6. Intellectual Property

All content on this website — including product designs, images, text, graphics, and logos — is the exclusive property of Heirra and protected by applicable intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.

7. Privacy Policy

Your personal information is handled with care and governed by our Privacy Policy, available separately on our website.

8. Limitation of Liability

Heirra shall not be held liable for any direct, indirect, incidental, or consequential damages arising from product use, misuse, or delivery delays.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, with exclusive jurisdiction of courts in Mumbai, Maharashtra.

10. Contact Us